Effective Date: October 31, 2026
See also: Terms of Service · Consumer Health Data Privacy Policy
This Privacy Policy explains how ClearVista Labs LLC (“CVL,” “we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with the Bearings mobile application and its content, features, and related services (collectively, the “App”).
Our website at clearvistalabs.com is covered by our separate Website Privacy Policy, available at https://clearvistalabs.com/privacy. This policy covers the App. It also covers our related legal, download routing, fallback, and activity link preview pages hosted at bearings-time.web.app. It does not cover clearvistalabs.com, which is addressed in our Website Privacy Policy.
The App provides nonmedical guided wellness breaks for general wellness and productivity purposes. It may include focus timers, scheduled reminders, mindfulness exercises, breathing exercises, stretching, movement, yoga inspired practices, relaxation techniques, soundscapes, filters, saved favorites, activity history, custom activities, and personalized recommendations.
This Bearings App Privacy Policy should be read together with our Terms of Service and our Consumer Health Data Privacy Policy.
We collect information depending on how you use the App and which features are available to you.
If you create an account or use premium features, we may collect information such as:
We may allow anonymous or limited authorization for certain free features. Premium features may require account creation.
We may collect information about how you use the App, such as:
During onboarding you may choose activity categories you are interested in, set a reminder to use the App, and tell us whether you will be doing activities around other people so we can suggest office friendly options. You may also provide wellness related preferences through your use of the App. Onboarding questions are optional, and you may update or delete your answers later in the App.
We use these preferences to personalize your App experience, recommend activities, organize content, improve the App, and provide features you request. Certain preferences and your interactions with wellness content may be considered consumer health data under applicable law. Please see our Consumer Health Data Privacy Policy for additional information.
Some App content may invite you to journal, reflect, or write down responses outside the App. Journaling practices are intended to be completed off App, such as with pen and paper, and the App does not store journal entries.
If the App later allows in App journals, notes, reflections, or similar stored content, we will update this Privacy Policy as appropriate.
If you create a custom activity, we may collect and store the information you provide, such as the activity title, description, instructions, category, tags, and link. The title field is required to create a custom activity. The other fields may be optional. Custom activities are stored for your personal use in the App and are not intended to be visible to other users, but CVL may access custom activities as needed to operate, support, secure, and improve the App. Please do not enter information about the people you serve, such as patient or client names, records, or notes, into custom activity fields or anywhere else in the App. Our Terms of Service explain this restriction.
For individual subscriptions and paid features purchased through the App, payment and billing are processed through Apple App Store or Google Play as merchants of record, and we use RevenueCat for subscription and entitlement management. We may receive information such as subscription status, entitlement information, transaction identifiers, purchase history, and app store related payment status.
We do not receive or store full payment card numbers for purchases processed through Apple App Store or Google Play.
We and our service providers may collect technical information, such as:
We use Google Firebase services, including Firebase Analytics/GA4, Firebase Crashlytics, and Firebase Cloud Messaging. We also use Cloudflare and similar infrastructure providers.
Our GA4 user and event level data retention setting is 14 months; it does not govern aggregated reports or replace applicable deletion rights. We do not use GA4’s User ID feature to link analytics events to your CVL account. GA4 nevertheless uses an app instance identifier and other technical information, so its event data is not necessarily anonymous. The current App version does not send answers to the discontinued stress, anxiety, or burnout onboarding question to GA4.
On Android, if you install the App through certain affiliate or referral links, the App may read Play Install Referrer information, parse referral or campaign information, store a referral identifier on your user record, and use related attribution information for analytics and referral program administration. On iOS, attribution information may be stored in aggregate, including through Apple Search Ads attribution or similar attribution tools.
Campaign measurement on Android (Singular). On Android, the App includes the Singular software development kit (SDK) for mobile advertising campaign attribution and measurement. Singular receives information each time the App is opened or resumed, not only when the App is first installed. That information includes device model and brand, operating system and version, locale, screen specifications, App version, install source and install time, connection type, App Set ID, a Singular device identifier, IP address, user agent, Play Install Referrer information, and the result of the App’s licensing check. We use this information to measure whether our advertising campaigns on other platforms led to App installs and use. This campaign measurement is separate from the affiliate and referral program administration described above, and it is separate from the Firebase analytics and crash reporting tools described in Section 4, which measure how the App is used and whether it is working properly. Singular does not receive onboarding responses, wellness or activity events, subscription events, or CVL account identifiers from the App. For installs attributed to Reddit advertisements, Singular sends Reddit an install confirmation, not subsequent session activity.
We also link Google Play Console to Google Ads to measure Android installs through Google Play’s reporting.
On iOS, the App registers with Apple’s SKAdNetwork. Apple sends campaign level install confirmations and a later aggregated signal indicating that an App installed through an advertisement was opened again. The App does not send device or user information directly to advertising platforms through this reporting mechanism. Depending on the campaigns we run, Apple may send these campaign level reports to Reddit, Meta, Google, or TikTok.
Some download links route through CVL’s Firebase hosted pages and carry campaign or referral codes to the app store. These pages do not run CVL analytics or set cookies. Subsequent install attribution and referral processing occurs as described in this section.
If you use calendar export features, the App creates or exports calendar events at your direction. The App does not read or store the contents of your calendar.
If your organization provides access to the App, you create your own account using your workplace email address. We determine your eligibility by verifying your workplace email address and matching its domain to a workplace email domain your organization has approved with CVL. Your organization does not provide an initial list for enrollment. It provides its approved domain information, and you provide your own email address. Your organization may provide workplace email addresses to exclude individuals from sponsored access. We receive and maintain information about your sponsoring organization, its approved workplace email domains, any exclusions it has entered, your eligibility, seat assignment, removal of sponsored access, and organization sponsored premium entitlement.
Authorized organization administrators use their App accounts to access the dashboard. We may also collect organization contact information, administrator account information, and order, invoice, and payment status information needed to administer the organization’s agreement with CVL. Enterprise payments are processed through Stripe Invoicing. For bank transfers, CVL may access invoice and payment status, the sender’s name, and the transfer reference. For card payments, CVL may access the card brand, last four digits, expiration date, billing name, and billing address. CVL does not receive full payment card numbers through this process.
We use information to:
We do not use the App to provide medical advice, mental health advice, diagnosis, treatment, therapy, emergency support, or professional healthcare services.
For organization sponsored access, we also use information to confirm eligibility by verifying the workplace email address on your account and matching its domain to your organization’s approved workplace email domains, grant and remove premium entitlements, administer seats and organizational billing, and prepare the organization level usage reports described in Section 5.5.
The App uses information such as onboarding preferences, saved favorites, activity history, break history, timer usage, custom activities, and App interactions to recommend activities and personalize your experience.
Personalized recommendations are intended to help you find relevant wellness breaks and productivity support content. They are not medical, therapeutic, diagnostic, or professional recommendations.
We use analytics and crash reporting tools, including Firebase Analytics/GA4 and similar services, to understand App usage, improve features, diagnose technical issues, and maintain App performance.
Analytics may include feature interactions, screens viewed, timer and session activity, activities completed, device and performance information, and referral or attribution information. The current App version does not send answers to the discontinued stress, anxiety, or burnout onboarding question to GA4.
We do not use GA4’s User ID feature to associate analytics events with your CVL account. GA4 uses an app instance identifier and other technical information; this information is not necessarily anonymous. We do not display advertisements inside the App.
We use Firebase Crashlytics to identify, diagnose, and fix crashes and performance issues. Crashlytics reports are pseudonymous and are retained according to Firebase’s standard retention period, currently 90 days.
Singular, described in Section 1.7, is a separate tool from Firebase Analytics/GA4 and Firebase Crashlytics. GA4 measures how the App is used, Crashlytics identifies crashes and performance problems, and Singular supports Android advertising attribution and receives the device and session information described in Section 1.7. Reddit receives install confirmations, not subsequent session activity. Each tool receives different information, and the controls described in Section 8 identify which tools they affect.
We may disclose information to the following categories of recipients:
We may disclose information to service providers that help us operate the App, including hosting, infrastructure, analytics, crash reporting, authentication, email, customer support, payment and subscription management, and security providers.
Current service providers and technical tools include Google Firebase, including Firebase Authentication, Cloud Firestore in nam5 US, App Check, Firebase Hosting for legal, download routing, fallback, and activity link preview pages, Firebase Analytics/GA4, Firebase Crashlytics, and Firebase Cloud Messaging; Cloudflare R2 and Workers for media hosting and delivery; RevenueCat for subscription management and entitlement status; Apple App Store and Google Play as merchants of record for app store purchases and subscriptions; Kit for email marketing; Singular for Android advertising campaign attribution and measurement, as described in Section 1.7; and Stripe for enterprise invoicing and payment processing, as described in Section 1.8.
We may also use attribution information with RevenueCat, app store transaction information, analytics tools, and internal systems to administer referral or affiliate payouts and understand marketing performance.
Singular receives the information described in Section 1.7 for Android campaign attribution and measurement. For installs attributed to Reddit advertisements, Singular sends Reddit an install confirmation containing Reddit’s click identifier, the time, the App’s package name, and campaign information from the advertising link. The confirmation does not include an advertising ID, CVL account identifier, or in App activity. Reddit may use this information for campaign measurement and optimization and may also use it for audience creation and advertising targeting. Reddit’s privacy policy is available at https://www.reddit.com/policies/privacy-policy.
We may update our service providers as the App develops and will update this Privacy Policy as required by applicable law.
Apple App Store and Google Play process individual purchases and subscriptions made through those stores as merchants of record. RevenueCat helps us manage subscription status, entitlements, and related subscription records. Apple, Google, and RevenueCat process information under their own terms and privacy policies. Stripe processes enterprise invoices and payments for organizations that sponsor access; Stripe does not process individual subscriptions. Stripe processes information under its own terms and privacy policy.
We may disclose information if we believe disclosure is necessary to comply with law, respond to legal process, enforce our Terms, protect rights and safety, investigate fraud or security issues, or protect CVL, users, or others.
If CVL is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
If you receive organization sponsored access, authorized organization administrators may view the workplace email addresses used to claim sponsored access, total seats, seats claimed, and email addresses the organization has excluded from sponsored access. This administrative information is separate from usage reporting.
When enabled, organization usage reports are available through the dashboard and may include total monthly users, total weekly users, and the number of weekly users in each frequency category: once, two to three times, or four or more times per week. Reports do not include individual wellness answers, custom activity content, individual activity histories, or person level usage.
Usage figures are withheld when fewer than five users are represented in the reported group, including each weekly view and each frequency category. This threshold applies to the users represented in each disclosed usage figure, not merely to the organization’s total enrollment. These limits are intended to reduce identification risk; reports without names are not necessarily anonymous. We may withhold additional figures or delay reporting where needed to reduce identification risk, including where comparisons between reports could reveal a suppressed figure. These reporting limits apply to dashboard views and any exports CVL makes available.
Organization sponsored access is arranged for eligible staff. It does not give the sponsoring organization access to information about clients who independently download and use the App.
We do not display advertisements inside the App. We advertise Bearings on other platforms and use the campaign measurement tools described in Sections 1.7 and 5.1.
For Reddit attributed Android installations, Singular sends Reddit the install confirmation described in Section 5.1. Reddit may use that information for measurement, optimization, audience creation, and advertising targeting. Depending on applicable law and the recipient’s use, advertising related disclosures may be considered a sale, sharing, or processing for targeted advertising even when information is not exchanged for money.
Section 8 explains the App’s Usage analytics control, including its effect on future Singular transmissions and its limits concerning information already sent. Section 12 explains how to submit privacy requests and exercise applicable rights. Our Consumer Health Data Privacy Policy separately addresses consumer health data.
If our practices change, we will update this Privacy Policy and provide any notices or choices required by applicable law.
We retain information for as long as reasonably necessary to provide the App, maintain your account, operate subscriptions, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes.
These periods describe our ordinary retention practices. Where applicable law requires earlier deletion following a valid request, we apply that requirement, subject only to an applicable legal exception or permitted backup delay.
We retain different categories of information for different periods. For example:
We delete inactive accounts after 24 months of inactivity, subject to legal, security, subscription, backup, and compliance exceptions.
Removal of organization sponsored premium access does not itself delete your account or its information. Your account and associated information remain subject to the retention and deletion provisions in this policy and the Consumer Health Data Privacy Policy, including the existing inactive account retention rules.
Depending on the features available, you may be able to:
Deletion requests may be made through the App or by email request. Account deletion removes your account data and user level App data, including onboarding responses, favorites, break history, recommendation preferences, custom activities, and similar information. We retain information following a deletion request only where an applicable legal requirement or exception permits retention; the reason and period depend on the information and the request. Some information is deleted on a delay or sits outside the systems that account deletion reaches, such as backups, analytics and crash data that is not linked to your account, campaign measurement records held by Singular, and settings stored on your device. Section 7 describes each of these and how long it is kept.
The App does not currently support changing your account email address. If you lose access to your workplace email, you may be unable to reset your password or recover access to that account. You can contact hello@clearvistalabs.com about privacy requests even if you cannot sign in, subject to appropriate identity verification. Creating a new account does not transfer information from your previous account.
If you turn off Usage analytics, the App stops sending information to GA4 and Crashlytics and, on Android, to Singular. EU and UK users may also receive an analytics consent prompt when first using the App. On Android, Singular receives install and first open information before you can turn off Usage analytics, except where the App requires an affirmative analytics choice before collection begins. Your Usage analytics choice persists when you close and reopen the App. On Android, turning off Usage analytics prevents Singular from initializing on later launches and stops further Singular transmissions; it does not recall an install confirmation already sent to Reddit.
You may need to uninstall the App or clear local App data to remove device local preferences stored on your device.
To make a privacy request, use available in App settings or contact us at the email address below. A privacy or deletion request is different from the account deletion feature. When you make a request, we review the systems and recipients that account deletion does not reach and arrange additional deletion where applicable law requires it, within the time that law allows.
Your organization’s administrator may remove your organization sponsored premium entitlement, but that action does not delete your account or replace your ability to make privacy or deletion requests directly to CVL.
The App is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete it as required by law.
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Some wellness related information may be considered consumer health data under certain laws. Our Consumer Health Data Privacy Policy provides additional information about how we collect, use, disclose, retain, delete, and protect wellness related information that may be considered consumer health data.
Requests relating to consumer health data are handled under our Consumer Health Data Privacy Policy, which explains what account deletion removes, what is kept because the law requires or allows it, and what is deleted on a delay or sits outside the systems that deletion reaches.
Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:
Section 6 describes advertising related disclosures and the choices and requests available concerning them. We do not use personal information for profiling that produces legal or similarly significant effects.
You may submit a privacy request by emailing hello@clearvistalabs.com with “Privacy Request” in the subject line, or by using any request mechanism we make available in the App. We will respond within the time required by applicable law. Your request should include enough information for us to understand, evaluate, and respond to the request. We may need to verify your identity before completing certain requests. If you submit a request through an authorized agent, we may require proof of authorization and may also require you to verify your identity directly with us, as permitted by law.
If we deny your request, in whole or in part, and applicable law gives you a right to appeal, you may appeal our decision by contacting us at hello@clearvistalabs.com and writing “Privacy Appeal” in the subject line. We will respond to appeals as required by applicable law.
These rights may not apply in all circumstances. Certain information may be exempt from deletion or access requests, such as information we must retain for security, fraud prevention, legal compliance, accounting, tax, dispute resolution, subscription administration, or other legally permitted purposes.
The App is currently intended primarily for users in the United States. If you access the App from outside the United States, you understand that your information may be processed in the United States or other locations where we or our service providers operate.
We may also make the App available to users in the UK. If we begin materially targeting users in the UK or other jurisdictions outside the United States, we may update this Privacy Policy to include additional jurisdiction specific disclosures.
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by applicable law, such as through the App, by email, or by posting an updated policy.
If you have questions or requests about this Privacy Policy, contact us at:
ClearVista Labs LLC
Email: hello@clearvistalabs.com
Address: P.O. Box 95457, South Jordan, UT 84095